1. How you pay
ManageGym is paid in advance for each billing period: monthly, quarterly, half-yearly or yearly. You pay Webilius Technologies Private Limited directly, by UPI, bank transfer or another method we agree. There are no automatic charges; we remind you before each renewal, and you decide whether to renew.
2. Cancelling
- To cancel, simply don't renew, or tell us by email at sales@webilius.com, or through our contact page.
- Your account keeps working until the end of the period you've already paid for.
- After that, access pauses and your data is kept for a while so you can return. If you'd like it deleted, see data deletion.
3. Refunds
- Unused time: payments for a period that has started aren't refunded for the unused part of that period.
- Paying twice or too much: if you pay twice for the same period, or more than you owe, we refund the extra in full.
- Paid but not started: if you've paid for a period that hasn't started yet and you cancel before it starts, we refund that payment in full.
- If we let you down: if ManageGym is unavailable because of a problem on our side for more than 72 hours in a row, we'll extend your subscription by the lost time or, if you prefer, refund that part of your fee.
4. How refunds are paid
Approved refunds are paid to the account the payment came from, within 7 working days of approval. Bank processing may take a few more days.
5. Questions
For anything about a payment, contact us by email at sales@webilius.com, or through our contact page. Please include your gym's web address.