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ManageGym

Terms of service

The agreement.

The terms on which gyms use ManageGym. By creating or using a ManageGym account, the gym agrees to them.

Last updated 17 October 2026

1. The parties

These terms are between Webilius Technologies Private Limited ("Webilius", "we", "us") and the gym or business that subscribes to ManageGym ("the gym", "you"). The person who accepts them for a gym confirms they're allowed to do so.

2. Your account and address

  • We create your gym's account, its web address (such as yourgym.managegym.online) and the owner's login. The address stays ours to provide; it's yours to use while your subscription is active.
  • The owner can create staff logins and decide what each can do. You're responsible for everything done through your gym's logins, so keep passwords private and switch off logins of people who leave.
  • Tell us straight away if you think a login has been misused.

3. Your data

  • The data you put into ManageGym (members, payments, plans, machines, messages) belongs to you. You give us permission to store and process it only to provide ManageGym to you, as described in our privacy policy.
  • You're responsible for having the right to collect and use your members' data, including their consent to receive WhatsApp messages, and for keeping it accurate.
  • Before your account is deleted, you can ask us for a copy of your members and payments data in a common format such as CSV.

4. WhatsApp

  • ManageGym sends messages through your own WhatsApp Business account on Meta's WhatsApp Business Platform. You must follow Meta's WhatsApp Business terms and policies, and message only members who have agreed to hear from you.
  • Meta may charge for some messages. Those charges are between you and Meta and are not part of ManageGym's price.
  • Meta decides whether accounts, numbers and message templates are approved, and may limit or suspend them. We're not responsible for Meta's decisions or for outages of WhatsApp.

5. Acceptable use

You agree not to use ManageGym to:

  • send spam or messages people haven't agreed to receive;
  • store or send anything unlawful, defamatory, or that infringes someone else's rights;
  • try to reach other gyms' data, test or break our security, or overload the service;
  • copy, resell or reverse-engineer ManageGym, or let anyone outside your gym use your account.

6. Plans, fees and payment

  • Your plan, its limits (such as the number of members and staff logins) and its price are agreed when your account is set up. Any special price we agree with you applies to every renewal until we agree otherwise.
  • Fees are paid in advance for each billing period (monthly, quarterly, half-yearly or yearly). Taxes are extra as applicable. We don't charge your card automatically; we'll remind you before each renewal.
  • If a renewal isn't paid by the end of your paid period, you'll have a short grace period. After it, your gym's access pauses: nobody can log in and no messages are sent. Your data is kept, and everything resumes as soon as the payment is received.
  • We may change list prices for new billing periods with at least 30 days' notice. Refunds are covered in our refund and cancellation policy.

7. Support and access to your account

To help you, fix problems or keep the service secure, our support team may open your gym's account. We do this only for those purposes, and every such access is recorded in the activity log.

8. Availability and changes

We work to keep ManageGym available and your data safe, but we can't promise uninterrupted or error-free service. We may need short maintenance breaks, and we'll try to schedule them outside gym hours. We improve ManageGym continually; we won't remove a core feature of your plan during a paid period without telling you.

9. Pausing and ending

  • You can stop using ManageGym at any time by telling us; your account stays usable until the end of the period you've paid for.
  • We may pause or close an account that breaks these terms, puts other customers or the service at risk, or is unpaid after the grace period. Where possible we'll warn you first and give you a chance to fix the problem.
  • After an account is closed, its data is deleted as described in our data deletion page.

10. Our intellectual property

ManageGym, its software, design and name belong to Webilius Technologies Private Limited. Your subscription gives you a non-exclusive, non-transferable right to use it for your gym while your subscription is active.

11. Liability

  • ManageGym is a tool to help you run your gym; decisions about your members, fees and business remain yours.
  • To the extent the law allows, we're not liable for indirect or consequential losses, such as lost profits, lost revenue or lost data you could have exported, and our total liability for any claim is limited to the fees you paid us in the 3 months before the claim arose.
  • Nothing in these terms limits liability that can't be limited by law.

12. Indemnity

You agree to compensate us for claims made against us by third parties (including your members) arising from the data you put into ManageGym or the messages you send through it in breach of these terms or the law.

13. Changes to these terms

We may update these terms. We'll tell gym owners about significant changes at least 15 days before they apply. If you don't agree, you may stop using ManageGym before then.

14. Law and disputes

These terms are governed by the laws of India. We'll first try to resolve any dispute by talking to you. If that fails, the courts with jurisdiction over our registered office will have exclusive jurisdiction.

15. Contact

Questions about these terms: contact us by email at sales@webilius.com, or through our contact page.